U.S. Department of Transportation Air Travel Consumer Report A Product Of The OFFICE OF AVIATION ENFORCEMENT AND PROCEEDINGS Aviation Consumer Protection Division 1 Data collected by the Bureau of Transportation Statistics. Website: http://www.bts.gov 2...
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U.S. Department of Transportation Air Travel Consumer Report A Product Of The OFFICE OF AVIATION ENFORCEMENT AND PROCEEDINGS Aviation Consumer Protection Division 1 Data collected by the Bureau of Transportation Statistics. Website: http://www.bts.gov 2 Data compiled by the Aviation Consumer Protection Division. Website: http://www.transportation.gov/airconsumer 3 Data provided by the Department of Homeland Security, Transportation Security Administration 4 Data collected by the Aviation Consumer Protection Division Issued: May 2016 Flight Delays 1 March 2016 Mishandled Baggage 1 March 2016 January – March 2016 Oversales 1 1st Quarter 2016 Consumer Complaints 2 March 2016 (Includes Disability and January – March 2016 Discrimination Complaints) Customer Service Reports to the Dept. of Homeland Security 3 March 2016 Airline Animal Incident Reports 4 March 2016
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