ANA CAROLINA
GUEVARA
FACUNDO
27ST
JUN 1985, COL
Address: Kra77G bis a
No 57d-37sur
Catalina II
Telephone
:
6081341
Mobil: 3125274053
Email: Annyn_27@hotmail.c
om
Outstanding experience in the commercial area with an emphasis on customer
service. Strengths...
More
ANA CAROLINA
GUEVARA
FACUNDO
27ST
JUN 1985, COL
Address: Kra77G bis a
No 57d-37sur
Catalina II
Telephone
:
6081341
Mobil: 3125274053
Email: Annyn_27@hotmail.c
om
Outstanding experience in the commercial area with an emphasis on customer
service. Strengths to interpret analyze and diagnose the service the client manifest.
Focused on results and make timely decisions. Ability to lead, coach to coach and
encourage teamwork to achieve high performance results.
EMPLOYMENT DETAILS
SERVICIOS Y ASESORIAS
EMPRESARIALES
Job tittle: Customer Service
Analyst
21st
Apr 2010 to 25st
jan 2012
• Responsible for analyzing the operations department customer service.
• Call center performance report.
• Provide solutions and improvements.
ALLUS GLOBAL BPO
Job tittle: CUSTOMER SERVICE
ADVISOR
15ST
MAY 2008 to 21st
Apr 2010
• Responsible for providing excellent customer service experience to motivate a
return customer.
• Responsible for the integrity and content of classified documents and client
requests.
A
Less
