FURNITURE COMPANY CASE STUDY
Company Profile
A bespoke Furniture maker in New Jersey, USA with 10 warehouses in Eastern
USA. The Company uses in-house staff and contract staff to deliver furnitures
to customers across the country. Over 600 Customer deliveries...
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FURNITURE COMPANY CASE STUDY
Company Profile
A bespoke Furniture maker in New Jersey, USA with 10 warehouses in Eastern
USA. The Company uses in-house staff and contract staff to deliver furnitures
to customers across the country. Over 600 Customer deliveries are made per
month. myGeoTracking solution automates the entire process of personnel
location tracking, customer pick-up / drop-off record keeping and real time
alerts from the field for a responsive customer service operation.
Business Challenge
Furniture company staff install the myGeoTracking app on their smartphones.
Company's Dispatcher sets up a daily tracking schedule and provisions a set of
customer delivery addresses in the myGeoTracking system (can be updated
every morning). The myGeoTracking system starts tracking the employees in
the morning to automatically log the start of shift when employees arrive at the
warehouse. As they start delivering the furnitures, the system automatically
logs arrivals and departure from custome
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