Root Cause Analysis (RCA) is a methodology for finding and correcting the most important reasons for performance problems. It is different from troubleshooting and problem-solving as these disciplines typically seek solutions to specific difficulties,...
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Root Cause Analysis (RCA) is a methodology for finding and correcting the most important reasons for performance problems. It is different from troubleshooting and problem-solving as these disciplines typically seek solutions to specific difficulties, whereas RCA is directed at underlying issues.
Root Cause Analysis (RCA) is designed to provide the participant with the knowledge, skills and tools to begin the process of root cause assessment using selection methods and tools to complete an exploration of factors contributing to an incident.
Loss-producing events may have multiple causes and require a comprehensive approach to finding ways to break the chain of causation. Participants will gain the
ability to use RCA tools to identify potential problems and issues, complete an
analysis, and effectively communicate results and recommendations for action
planning.
BENEFITs:
Course participants will be able to :
- Develop and implement a structured incident investigations program
- Ini
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