Great Technical Writing: Improve Document Searches
OVERVIEW
Searches in user Documents (manuals, etc.
) often fail as the Reader utilizes different words for a idea
than the author uses.
Because the Reader s phrases do not appear in the document, the...
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Great Technical Writing: Improve Document Searches
OVERVIEW
Searches in user Documents (manuals, etc.
) often fail as the Reader utilizes different words for a idea
than the author uses.
Because the Reader s phrases do not appear in the document, the record
search mechanism cannot see them, resulting in aggravation.
This article identifies a User-friendly
technique for enhancing searches, and never having to change the Users behavior or the search
computer software.
YOUR READERS WORDS
People use the words that they know if they speak, write, or lookup.
It s folly to try to force the Reader
to utilize the author s terminology; your reader simply may not know the "proper " term.
Forced to use
unidentified words, people will find an individual Document to become arrogant, or at best difficult to
utilize.
For example, a person Manual to get a word processing program will most likely use the word
"formatting" when dealing with character fonts and also size, in addition to page desig
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