Call Tracking Metrics Insights

Do you ever wonder which call metrics are important to watch and what they actually mean? Listening to call recordings is often the best way to gather the most information, but here are a few at-a-glance metrics to give you a basic idea of what’s happening... More

Do you ever wonder which call metrics are important to watch and what they actually mean? Listening to call recordings is often the best way to gather the most information, but here are a few at-a-glance metrics to give you a basic idea of what’s happening with your calls. Less