أدوات تحليل النزاعات - محمد حمشي

1 ‫النـــــزاع‬ ‫تحليـــل‬ ‫أدوات‬ SDC COPRET    12 3 1The Harvard Approach 1 This Tip Sheet is based on the INMEDIO/SDC-COPRET “mediation” course and the referenced literature. 2 Fisher, R. , Ury, W. and Patton, B. (1991). Getting to Yes:... More

1 ‫النـــــزاع‬ ‫تحليـــل‬ ‫أدوات‬ SDC COPRET    12 3 1The Harvard Approach 1 This Tip Sheet is based on the INMEDIO/SDC-COPRET “mediation” course and the referenced literature. 2 Fisher, R. , Ury, W. and Patton, B. (1991). Getting to Yes: Negotiating Agreement Without Giving In (2nd ed. ). Penguin, New York; Ury, W. , Brett, J. , and Goldberg, S. (1993). Getting Disputes Resolved (2nd ed. ). Jossey-Bas Publishers, San Francisco Less