Do you have an in-house collection department?

Do you have an in-house collection department? If you run a business it is inevitable that sooner or later you will have a customer that does not pay their bill on time. How you handle this situation can be very important to your business and your future.... More

Do you have an in-house collection department? If you run a business it is inevitable that sooner or later you will have a customer that does not pay their bill on time. How you handle this situation can be very important to your business and your future. Your end goal is of course to receive your money and to still be able to have customers as well. Word of mouth reputation can be very important and handling collections poorly can cause negative consequences. Even though the customer owes you money you can bet that will not be the conversation if your in house collections or an external collection agency handles them improperly. This is not always fair because of course your customer is in the wrong but you always want to keep the most professional appearance possible of your company. Having and in house collection department can be a good step towards this. If you have complete control over the people that are in the department then you can closely monitor and regulate how you Less