KANA Announces Response 10 R5
Sunnyvale, CA‐May 12, 2011 - A new version of KANA’s market leading Email Management System
Company News
• KANA, the Service Experience Management leader, today announced the general availability of KANA Response 10 R5.
The new...
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KANA Announces Response 10 R5
Sunnyvale, CA‐May 12, 2011 - A new version of KANA’s market leading Email Management System
Company News
• KANA, the Service Experience Management leader, today announced the general availability of KANA Response 10 R5.
The new offering
updates the market leading email management system.
Response is employed by several hundred enterprises, including almost half of
the Global 100, to deliver customer service by email.
• Response 10 R5 delivers complete control over email‐based service experiences.
The new version extends Response’s support for leading
operating systems and databases, adds new reporting capabilities, and further improves HTML handling.
Product Highlights:
• Support for Latest Technology
10 R5 brings certification to many of the latest operating systems and databases.
Newly certified technologies include Oracle 11G, AIX 6.
1,
Windows 7, IE 8, DB29.
7, and Linux 5.
5.
• Performance Optimization
Response is used by some of the world’s large
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