Strathclyde University SCER Associates Part 1
Professor Tom Baum.
University of Strathclyde.
Tom Baum s research focuses on people and
work in low skills service industries, notably the hospitality and tourism sectors.
His work
considers HR themes both...
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Strathclyde University SCER Associates Part 1
Professor Tom Baum.
University of Strathclyde.
Tom Baum s research focuses on people and
work in low skills service industries, notably the hospitality and tourism sectors.
His work
considers HR themes both from a macro perspective in terms of planning and structural
dimensions and in terms of the inter-face between employyes and customers at the level of the
individual enterprise.
Tom s work is internationally focused and includes research in a range of
European, Asian, African and Pacific region contexts.
He has published widely in the field with
seven books and over 150 academic papers.
He has also consulted with governments,
international donor agencies and the private sector and appeared as an expert witness in
international arbitration courts.
Professor Sharon Bolton: University of Strathclyde.
Sharon C Bolton is Professor of
Organisational Analysis at Strathclyde University Business School, Glasgow, UK.
Her research
interest
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