ITSM Whitepaper: Hidden Costs & Delayed Value in Customized ITSM Software: Why Organizations Are Moving Towards Out-of-the-box Solutions
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ITSM Whitepaper: Hidden Costs & Delayed Value in Customized ITSM Software: Why Organizations Are Moving Towards Out-of-the-box Solutions

by Aileen Land

White Paper www. axiossystems. com Customized ITSM Software vs. Out-of-the-box Table of Contents Executive Summary Understanding the Terminology What are the market trends? The impact of configuration and customization Is customization REALLY necessary? So... More

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