ACN - CASE MANAGERS GROW PRACTICE

Editor’s Perspective July 2010 Case Managers: Grow Your Practice with Innovation spend much of my time talking to case managers. This is not only because I sit as manager of a Care Coordination Network that arranges and monitors care for the... More

Editor’s Perspective July 2010 Case Managers: Grow Your Practice with Innovation spend much of my time talking to case managers. This is not only because I sit as manager of a Care Coordination Network that arranges and monitors care for the catastrophically injured—creating regular interaction - but many of them talk to me about their desire to grow their independent businesses. As a case manager you have to be comfortable marketing yourself and depending upon your mindset and experience this can be challenging. One common frustration case managers share with me is the mistake many have made relying upon referrals from one source. When the relationship with that source dries up or terminates for reasons beyond your control, so does the well of any referrals. As a result a case manager can easily become discouraged. It is true that relationships are important for professionals who ensure quality care delivery for the most vulnerable among us, especially the mentally ill and the c Less