A
hm
ed
E
l hilali
A
hm
ed
E
l hilaliHow to make a complaint
And respond either in a positive
way or negative one
Firstly, let s explain what s
complaint Complaints are
expressions of "displeasure or
annoyance" in response to an action
that is seen by the...
More
A
hm
ed
E
l hilali
A
hm
ed
E
l hilaliHow to make a complaint
And respond either in a positive
way or negative one
Firstly, let s explain what s
complaint Complaints are
expressions of "displeasure or
annoyance" in response to an action
that is seen by the speaker as
unfavorable
The you get what does complaint mean?
Suppose you want to complain about the pizza you have just ordered because it s too salty,
what are the expressions needed to express and respond to complaints?
Here are the adequate expressions
●
I have a complaint to make.
…
●
Sorry to bother you but.
.
.
●
I m sorry to say this but.
.
.
●
I m afraid I ve got a complaint about.
.
.
●
I m afraid there is a slight problem with.
.
.
●
Excuse me but there is a problem about.
.
●
I want to complain about.
.
.
●
I m angry about.
.
Here are expressions you can use when complaining:
Positive response to complaints:
* I m so sorry, but this will never occur / happen again.
* I m sorry, we promise never to do the same mista
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