Quality Management

Quality Management - participation and empowerment of an employee Nowadays organization can not think without quality management at their workplace. In this article we will read about participation and empowerment of an employee. Participation means that... More

Quality Management - participation and empowerment of an employee Nowadays organization can not think without quality management at their workplace. In this article we will read about participation and empowerment of an employee. Participation means that management actively encourages participation in running the operation and improving the business process. Empowerment is something additional. It means that management recognizes that when employees are given training and provided with the correct information, they are in the best position to manage their own work processes. This being the case, employees should be empowered to do it. There are various techniques to solicit employee participation. Suggestion schemes work well when they are well published and when valuable rewards are provided. If all of your needs and wants are satisfied you judge that you have received excellence. Excellence is more than meeting a product requirement because a requirement only provides a mini Less