VoIP Management Support for Small Businesses
VoIP has evolved to a point where businesses need to develop a formal approach to VoIP
management.
By developing a management approach, businesses can pursue large production
deployments.
VoIP management...
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VoIP Management Support for Small Businesses
VoIP has evolved to a point where businesses need to develop a formal approach to VoIP
management.
By developing a management approach, businesses can pursue large production
deployments.
VoIP management strategies should include:
1) Planning and assessing.
This phase is to determine whether the network infrastructure is
sufficient to support telephony and if upgrades in the network are required.
2) Pre-deployment testing.
Stimulating the production environment is essential.
Network
managers should use active testing tools to generate video, synthetic voice and data traffic.
Measuring the quality, network and protocol performance become part of the VoIP
management program.
Network managers should also use passive monitoring to gauge
their ability to monitor the voice quality and the infrastructure.
3) Ongoing operations.
Monitoring the production environment is key in VoIP management.
Network managers should also assess performanc
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