VISITOR SATISFACTION SURVEY What do you think of the Very Very Not very services provided by the Satisfied dissa- Comments satisfied satisfied Tourist Office? tisfied ACCESS Signage Parking Opening hours ENVIRONMENT Comfort of premises Cleanliness...
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VISITOR SATISFACTION SURVEY What do you think of the Very Very Not very services provided by the Satisfied dissa- Comments satisfied satisfied Tourist Office? tisfied ACCESS Signage Parking Opening hours ENVIRONMENT Comfort of premises Cleanliness Presentation of "self-service" tourist information (display units, posters) Waiting time ATTITUDE OF PERSONNEL Appearance & Greeting Manner Availability COMPETENCE OF PERSONNEL Understanding of request Reply suited to request INFORMATION Accuracy of information given Encouragement to discover other tourist activities (events, sites, etc) Your overall assessment of the Tourist Office services Do you have any comments or suggestions on the services of the Tourist Office? OPTIONAL AGE : ☐ under 18 ☐ 18-24 ☐ 25-34 ☐ 35-49 ☐ 50-64 ☐ 65 or more OCCUPATION: ☐ Independent farmer ☐ Skilled tradesman, trader, manager ☐ Executive, higher professional, independent professional ☐ Intermediate professional (technician, foreman, etc) ☐ Employee ☐ Worker ☐ R
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