Ronald M.
Redmond
PO Box 1371
Canaan, CT 06018
(860) 601-3508
ron@redmondpc.
com
Objective To further develop, refine and apply my skills as an IT professional while furthering my career.
Experienc
e
January 2007 – January 2009 RKL & Associates, L.
L.
C....
More
Ronald M.
Redmond
PO Box 1371
Canaan, CT 06018
(860) 601-3508
ron@redmondpc.
com
Objective To further develop, refine and apply my skills as an IT professional while furthering my career.
Experienc
e
January 2007 – January 2009 RKL & Associates, L.
L.
C.
Winsted, CT
IT administrator.
Responsible for client projects and their implementation, day to day client and server issues
as well as disaster recovery planning.
Planning, maintaining and upgrading all aspects of client networks.
Keeping on schedule and in budget limits for projects.
Level 2 technical specialist.
All aspects of server, desktop, network and customer support.
Including
maintenance, design, and implementation.
Responsible for problem escalation and resolution.
Remote server management specialist.
All aspects of server health monitoring, response and resolution of
alerts.
Also includes remote patch management and third party software upgrades.
Development of help desk and remote service department.
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