Dealing With Difficult People Acceptance

Difficult People! In my ‘dealing with delightfully difficult people’ conference presentations I always ask the attendees to raise their hand if they have ever met, dealt with or escaped from a difficult person in their life. All hands shoot up into the... More

Difficult People! In my ‘dealing with delightfully difficult people’ conference presentations I always ask the attendees to raise their hand if they have ever met, dealt with or escaped from a difficult person in their life. All hands shoot up into the air. Except one day, one hand stayed down. Why? Read on… Less