Covenant Health
Improves OR Productivity and Profitability
with Horizon Surgical Manager
Case Study
At a Glance
Organization
Covenant Health
Knoxville, Tenn.
– Five acute-care hospitals
– Methodist Medical Center of
Oak Ridge
– Fort Sanders Regional...
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Covenant Health
Improves OR Productivity and Profitability
with Horizon Surgical Manager
Case Study
At a Glance
Organization
Covenant Health
Knoxville, Tenn.
– Five acute-care hospitals
– Methodist Medical Center of
Oak Ridge
– Fort Sanders Regional
Medical Center
– Parkwest Medical Center
– Fort Loudoun Medical Center
– Fort Sanders Sevier Medical
Center
Solution Spotlight
– Horizon Surgical Manager
– STAR Patient Accounting
Critical Issues
– Productivity hindered by lack
of standardization
– Lack of integration between
surgery and other departments
– Inefficient scheduling processes
– Large variances between actual
and scheduled case time
– High room turnover rate
Results
– Standardized OR information
system and processes
– Increased OR volume, adding
$1.
5 million in annual revenue
– Accommodated more surgeons
without adding staff
– Boosted staff productivity
– Improved resource utilization
Horizon Surgical Manager integrates
with Covenant’s registration,
patient accounting, clinic
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