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BPM News Phil Gilbert Si combatte con le armi che si hanno (Presidente e former CTO di Lombardi Software) I was hiking today up above Portland, Oregon at the Multnomah Falls. Spectacular. Except my damn knees. I started thinking about how I hear people... More

BPM News Phil Gilbert Si combatte con le armi che si hanno (Presidente e former CTO di Lombardi Software) I was hiking today up above Portland, Oregon at the Multnomah Falls. Spectacular. Except my damn knees. I started thinking about how I hear people say "gee, I wish I was again" and I have to say I really don't want to go back to most of my younger ages but it sure would be nice to have younger knees. I saw 18 year olds running down the 600 foot drop of a trail. I want their knees. Well like Rummy said "you don't go to battle with the army you want, you go with the army you have. " Oddly, this got me to thinking about business process management and about how almost everyone (except Lombardi, of course) has got it wrong. Most people think business process management is about Process. Wrong. Business process management is about people. Specifically, it is about making people more productive. People of diverse skills. People put in positions they might not be quite ready f Less