5 Things You Need To Know Before You Choose a Small
Business Answering Service
Here are five important things you should know before you choose an answering service.
1) More and more businesses and households are trading their traditional circuit switched...
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5 Things You Need To Know Before You Choose a Small
Business Answering Service
Here are five important things you should know before you choose an answering service.
1) More and more businesses and households are trading their traditional circuit switched
telephone service for Voice Over Internet Protocol, or VOIP, services. 1/3 of US
households are now cellphone only. That’s led to a situation, where a huge number of
phone calls start out as Internet packets and end as Internet packets, but have to be
switched in between from a voice circuit on the 134-year-old public telephone network.
In June, a Washington, D.C., advisory group, the Voice Communication Exchange
Committee, formed and committed itself to a complete transition to Internet protocol by a
date of its own choosing: June 15, 2018. The changeover will provide some enormous
benefits to all of us, not least of which is high-definition voice service, similar to the
transition from cathode-ray television to HDTV.
2) 60% of answe
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