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The Impact of Hospital Billing Processes on Patients’ Longer-Term Satisfaction
1 pages
Published by
Thomas
End to End Medical Billing Solutions
http://www.
medicalbillersandcoders.
com
www.
medicalbillersandcoders.
com
Copyright ©-2011 M.
D.
C.
P.
All Rights Reserved.
Page 1 of 1
The Impact of Hospital Billing Processes on Patients’...
[More]
End to End Medical Billing Solutions
http://www.
medicalbillersandcoders.
com
www.
medicalbillersandcoders.
com
Copyright ©-2011 M.
D.
C.
P.
All Rights Reserved.
Page 1 of 1
The Impact of Hospital Billing Processes on Patients’ Longer-Term Satisfaction
The sway that business offices can have on reference patterns amongst consumers is a tactical
opportunity as the insurance market moves to high deductible plans and hospitals take in new
physicians into their business.
According to a survey conducted by Connance in 2011 Americans who
received hospital services in the past 2 years, merely 21% of patients engaged with the business
office after discharge are completely contented with hospital billing, and those less happy are less
liable to recommend the hospital to their friends and acquaintances.
Moreover the survey also suggests that among the insured respondents, 31% had high deductible
plans.
Overall contentment with the hospital billing procedures is low with just twenty one perc
[Less]
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