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Top telemarketing techniques
475 pages
Published by
Brahim Gacem
Top Telem arketing Techniques
by Ellen Bendremer ISBN:1564146855
Career Press © 2003 (254 pages)
This information-packed resource offers expert insight and
proven strategies for using the telephone as a powerful and
effective sales...
[More]
Top Telem arketing Techniques
by Ellen Bendremer ISBN:1564146855
Career Press © 2003 (254 pages)
This information-packed resource offers expert insight and
proven strategies for using the telephone as a powerful and
effective sales tool.
Table of Contents
Top Telemarketing Techniques
Chapter 1 - Sales are Just a Phone Call Away
Chapter 2 - The Power of Telesales
Chapter 3 - Making Money as a Telemarketer
Chapter 4 - The Right Sales Message is Critical
Chapter 5 - Your Attitude is Everything
Chapter 6 - Speak Up! Using Your Voice as a Sales Tool
Chapter 7 - The Telemarketer s Agenda
Chapter 8 - Closing the Sale
Chapter 9 - Perfecting Your Skills
Chapter 10 - Telemarketing Scripts
Chapter 11 - Sales Techniques the Pros Use
Chapter 12 - Common Telemarketing Mistakes to Avoid
Chapter 13 - Telemarketing Tools You Can Use
Chapter 14 - The Experts Speak Out
Conclusion - Prepare to Kick Off Your Telemarketing Efforts
Appendix A - Know the Laws—Before You Pick up the Telephone
Appendix B - Don
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