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Sinclair Voicenet - September 2012 Newsletter
4 pages
Published by
Gerry Donnelly
SmartVoice
Protect
p.
2 Fire and
Rescue Service
We’ve been awarded a
new contract by the Greater
Manchester Fire and
Rescue Service.
p.
3 Real-Time
Efficiency
Find out how our contact
centres can scale new
heights of efficiency....
[More]
SmartVoice
Protect
p.
2 Fire and
Rescue Service
We’ve been awarded a
new contract by the Greater
Manchester Fire and
Rescue Service.
p.
3 Real-Time
Efficiency
Find out how our contact
centres can scale new
heights of efficiency.
p.
4 You’re Hired!
We have pro-actively
implemented an apprentice
programme in partnership
with QA Apprenticeships.
The VoiceNEWSLETTER OF SINCLAIR VOICENET || SEPTEMBER 2012
Organisations that can
demonstrate that they are
taking steps to protect
confidential personal data
will achieve high levels of
customer satisfaction and
greater loyalty.
SmartVoice Protect, a new solution from Sinclair Voicenet, will help
organisations comply with PCI DSS regulations by ensuring that Sensitive
Authentication Data relating to credit cards and bank accounts is not
overheard, recorded or stored during telephone-based CNP transactions.
SmartVoice Protect will give customers the assurance
that it is safe to do business with your organisation.
During interactions, cu
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