Washington Hospital: Uses EHR to Reap Clinical and Financial Gains for Chronic Disease Management

Washington Hospital Uses EHR to Reap Clinical and Financial Gains for Chronic Disease Management Case Study At a Glance Organization Washington Hospital Washington, Pa. – 24 residents – 15 faculty – 58,000 visits per year Solution Spotlight – Practice... More

Washington Hospital Uses EHR to Reap Clinical and Financial Gains for Chronic Disease Management Case Study At a Glance Organization Washington Hospital Washington, Pa. – 24 residents – 15 faculty – 58,000 visits per year Solution Spotlight – Practice Partner® Patient Records – Practice Partner® Medical Billing – Practice Partner® Appointment Scheduler Critical Issues – Limited continuity of care and missed opportunities for managing chronic diseases – Low level of financial return on quality bonuses Results – Instituted process changes using the EHR that empowered administrative and nursing staff to take an active role in diabetic disease management – Significantly improved performance against quality standards for diabetic patients as measured by a national research organization – Maximized pay-for-performance incentives offered by primary payor, resulting in an additional $50,000 per year in quality bonuses Answers Washington Hospital selected McKesson’s Practice Partner® Patient R Less