Journal of Education and Practice www.
iiste.
org
ISSN 2222-1735 (Paper) ISSN 2222-288X (Online)
Vol 3, No 4, 2012
53
Customers’ Perception about Service Quality in Commercial
Health and Fitness Clubs in Uganda
Paschal Wanzalla Soita
Kyambogo University
P.
O.
Box 1, Kyambogo Uganda,
*e-mail:paschalsoita@yahoo.
com
Abstract
Many...
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Journal of Education and Practice www. iiste. org ISSN 2222-1735 (Paper) ISSN 2222-288X (Online) Vol 3, No 4, 2012 53 Customers’ Perception about Service Quality in Commercial Health and Fitness Clubs in Uganda Paschal Wanzalla Soita Kyambogo University P. O. Box 1, Kyambogo Uganda, *e-mail:paschalsoita@yahoo. com Abstract Many service providers have emerged on the Ugandan market offering health and fitness services, this study therefore sought club customers’ perception about service delivery in the sector. With a modified 26-item SERVQUAL questionnaire, data was collected from a random sample of 486 customers and 116 interviewees covering 58 purposively selected health-and-fitness centres countrywide. Customers to gymnasia, aerobics clubs and aqua-based activities where vulnerability is high were considered. Major findings are that gaps exist in service delivery (Overall service perception µ= -1. 73) and that the current management model in most clubs falls far short of internatio
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From Alexander Decker
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Mathematical Theory and Modeling www.
iiste.
org
ISSN 2224-5804 (Paper) ISSN 2225-0522 (Online)
Vol.
2, No.
3, 2012
33
Homotopy Perturbation and Elzaki Transform for Solving
Nonlinear Partial Differential Equations
Tarig.
M.
Elzaki1*
& Eman M.
A.
Hilal2
1.
Mathematics Department, Faculty of Sciences and Arts-Alkamil, King...
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Mathematical Theory and Modeling www. iiste. org ISSN 2224-5804 (Paper) ISSN 2225-0522 (Online) Vol. 2, No. 3, 2012 33 Homotopy Perturbation and Elzaki Transform for Solving Nonlinear Partial Differential Equations Tarig. M. Elzaki1* & Eman M. A. Hilal2 1. Mathematics Department, Faculty of Sciences and Arts-Alkamil, King Abdulaziz University, Jeddah-Saudi Arabia. Mathematics Department, Faculty of Sciences, Sudan University of Sciences and Technology-Sudan. 2. Mathematics Department, Faculty of Sciences for Girles King Abdulaziz University Jeddah-Saudi Arabia * E-mail of the corresponding author: Tarig. alzaki@gmail. com Abstract In this work, we present a reliable combination of homotopy perturbation method and Elzaki transform to investigate some nonlinear partial differential equations. The nonlinear terms can be handled by the use of homotopy perturbation method. The proposed homotopy perturbation method is applied to the reformulated first and second order initial value
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From Alexander Decker
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Pages: 10
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European Journal of Business and Management www.
iiste.
org
ISSN 2222-1905 (Paper) ISSN 2222-2839 (Online)
Vol 4, No.
3, 2012
134
A Two-Factor Model of Organizational Citizenship Behaviour
in Organizations
Hana S.
Abuiyada1
Shih Yung Chou2*
1.
HEB School of Business and Administration, University of the Incarnate Word, 4301...
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European Journal of Business and Management www. iiste. org ISSN 2222-1905 (Paper) ISSN 2222-2839 (Online) Vol 4, No. 3, 2012 134 A Two-Factor Model of Organizational Citizenship Behaviour in Organizations Hana S. Abuiyada1 Shih Yung Chou2* 1. HEB School of Business and Administration, University of the Incarnate Word, 4301 Broadway, San Antonio, Texas 78209, USA 2. HEB School of Business and Administration, University of the Incarnate Word, 4301 Broadway, CPO 394, San Antonio, Texas 78209, USA * E-mail of the corresponding author: chou@uiwtx. edu Abstract It has been suggested that organizational citizenship behaviour (OCB) has an important impact on individual, group, and organizational outcomes. Because of its crucial role in facilitating performance and effectiveness, OCB has been investigated from various perspectives. However, very little attention has been paid to how motivation factors and hygiene factors influence an individual’s OCB. In this article, we develop a theore
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From Alexander Decker
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Pages: 11
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Journal of Economics and Sustainable Development www.
iiste.
org
ISSN 2222-1700 (Paper) ISSN 2222-2855 (Online)
Vol.
3, No.
3, 2012
51
Determining Project Performance: The Role of Training
and Compensation
M.
Shahzad Chaudhry1
, Masood Nawaz Kalyar2*
, Hazoor Muhammad Sabir2
, Bashir Ahmad2
1.
National University of Modern Languages...
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Journal of Economics and Sustainable Development www. iiste. org ISSN 2222-1700 (Paper) ISSN 2222-2855 (Online) Vol. 3, No. 3, 2012 51 Determining Project Performance: The Role of Training and Compensation M. Shahzad Chaudhry1 , Masood Nawaz Kalyar2* , Hazoor Muhammad Sabir2 , Bashir Ahmad2 1. National University of Modern Languages (Lahore Campus), Lahore 54000, Pakistan 2. College of Management & Administrative Sciences, GC University Faisalabad 38000, Pakistan * E-mail of the corresponding author: crony_mnk@yahoo. com Abstract The HR is one of the important departments for any organization to accomplish its management tasks in an effective and efficient manner. Major failures of projects may occur due to lack of proper HR planning. This study is aimed to assess whether training and compensations of a project team have any links with the project performance. The data was collected from 73 employees from four main consultant companies working together on a project, located in La
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From Alexander Decker
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Computer Engineering and Intelligent Systems www.
iiste.
org
ISSN 2222-1719 (Paper) ISSN 2222-2863 (Online)
Vol 3, No.
3, 2012
48
LooknLearn: An AR System of Linked Video
Sujeetkumar Umbarkar (Corresponding author)
Department of Computer Engineering,
AISSMS College of Engineering, Pune -411001
University of Pune, India
Tel:...
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Computer Engineering and Intelligent Systems www. iiste. org ISSN 2222-1719 (Paper) ISSN 2222-2863 (Online) Vol 3, No. 3, 2012 48 LooknLearn: An AR System of Linked Video Sujeetkumar Umbarkar (Corresponding author) Department of Computer Engineering, AISSMS College of Engineering, Pune -411001 University of Pune, India Tel: +91-8149597979 E-mail: sujeet. umbarkar@gmail. com Rahul Patil Department of Computer Engineering, AISSMS College of Engineering, Pune -411001 University of Pune, India Tel: +91-9579578784 E-mail: patilrahul. sangli@gmail. com Deepak Yadav Department of Computer Engineering, AISSMS College of Engineering, Pune -411001 University of Pune, India Tel: +91-8087602473 E-mail: dpk. yadav@yahoo. com Abstract This paper presents an augmented reality system using video as the primary interface. Using the authoring component of this system, individuals can leave "video streams," consisting of several layers of film, movies, moving pictures, animation, video clips at a locati
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From Alexander Decker
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Pages: 8
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Advances in Life Science and Technology www.
iiste.
org
ISSN 2224-7181 (Paper) ISSN 2225-062X (Online)
Vol 4, 2012
27
Categorizing Phenomenal features of α-Amylase (Bacillus
species) using Bioinformatic Tools
Pradeep N V1
, Anupama2*
, Ankitha K3
, Pooja J4
.
1, 2 Assistant Professor, Dept of Biotechnology, Ballari Institute of...
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Advances in Life Science and Technology www. iiste. org ISSN 2224-7181 (Paper) ISSN 2225-062X (Online) Vol 4, 2012 27 Categorizing Phenomenal features of α-Amylase (Bacillus species) using Bioinformatic Tools Pradeep N V1 , Anupama2* , Ankitha K3 , Pooja J4 . 1, 2 Assistant Professor, Dept of Biotechnology, Ballari Institute of Technology and Management, Bellary, India. 3, 4 B. E Scholar, Dept of Biotechnology, Ballari Institute of Technology and Management, Bellary, India. * E-mail of the corresponding author: akkushekhar@gmail. com Abstract α- Amylase is an industrially important enzyme which hydrolyses starch and glycogen and yields glucose and maltose. α- amylase is used in ethanol production to break starches in grains into fermentable sugars, food industry, pharmaceutical industries, and detergents and in the tanning industries. An attempt has been made to use computational tools to characterize various parameters of α-amylase. The physicochemical properties were computed u
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From Alexander Decker
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Pub. on March 4th 2012
Pages: 8
Views: 1
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Journal of Education and Practice www.
iiste.
org
ISSN 2222-1735 (Paper) ISSN 2222-288X (Online)
Vol 3, No 4, 2012
8
The effects of a psychological skills training program on the
cohesion of a men’s soccer team
Zissis Papanikolaou¹, Vasilios Voutselas¹, Kostantinos Mantis², Kostantinos Laparidis²
1.
Department of Physical...
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Journal of Education and Practice www. iiste. org ISSN 2222-1735 (Paper) ISSN 2222-288X (Online) Vol 3, No 4, 2012 8 The effects of a psychological skills training program on the cohesion of a men’s soccer team Zissis Papanikolaou¹, Vasilios Voutselas¹, Kostantinos Mantis², Kostantinos Laparidis² 1. Department of Physical Education and Sports Science, University of Thessaly, 2. Department of Physical Education and Sports Science, Democritus University of Thrace ∗∗∗∗ E-mail of the corresponding author: zpapanik@pe. uth. gr Abstract The purpose of this study was to examine the effects of a psychological skills training program on the cohesion of a men s soccer team during a playing season. Thirty subjects were divided into an experimental group (first team) and a control group (reserve team). All subjects were measured on cohesiveness items before, in the middle, and after a seven-month psychological intervention program. Seven items were used from Sports Cohesion Questionnaire (SCQ
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From Alexander Decker
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Pub. on March 4th 2012
Pages: 13
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European Journal of Business and Management www.
iiste.
org
ISSN 2222-1905 (Paper) ISSN 2222-2839 (Online)
Vol 4, No.
3, 2012
145
Factors Affecting Employee Retention: A Comparative
Analysis of two Organizations from Heavy Engineering
Industry
Chandranshu Sinha, (Corresponding Author)
Amity Business School, Amity University Campus,
F3...
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European Journal of Business and Management www. iiste. org ISSN 2222-1905 (Paper) ISSN 2222-2839 (Online) Vol 4, No. 3, 2012 145 Factors Affecting Employee Retention: A Comparative Analysis of two Organizations from Heavy Engineering Industry Chandranshu Sinha, (Corresponding Author) Amity Business School, Amity University Campus, F3 Block, Sector 125, Post Box – 503, Noida 201303 India Mobile: 91-11-9650670222; Email: chandranshu. sinha@gmail. com Ruchi Sinha Galgotias Business School, 1, Knowledge Park, Phase II, Greater Noida 201306, Uttar Pradesh, India Mobile: 91-11-9818145712; Email: ruchidatta. sinha@rediffmail. com Abstract The study explores to identify the main factors of retention management strategies in organizations. The organizations taken into consideration are two heavy engineering manufacturers based in India. The data was collected from 100 employees holding middle managerial positions in the two organizations. The Cronbach’s alpha of the questionnaire was found
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From Alexander Decker
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Pub. on March 4th 2012
Pages: 18
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Journal of Biology, Agriculture and Healthcare www.
iiste.
org
ISSN 2224-3208 (Paper) ISSN 2225-093X (Online)
Vol 2, No.
2, 2012
39
Investigating the Effect of Backrest Angle and Lumber
Prominence on Low back Muscle Activity in the
Automobile: A Nigeria Perspective
Imaekhai Lawrence
Department of Materials and Production Engineering,...
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Journal of Biology, Agriculture and Healthcare www. iiste. org ISSN 2224-3208 (Paper) ISSN 2225-093X (Online) Vol 2, No. 2, 2012 39 Investigating the Effect of Backrest Angle and Lumber Prominence on Low back Muscle Activity in the Automobile: A Nigeria Perspective Imaekhai Lawrence Department of Materials and Production Engineering, Ambrose Alli University, Ekpoma. Nigeria +2348051804195. oboscos@yahoo. com Abstract Six male subjects volunteered for a study into the effects of automobile seat backrest angle (1100 and 1200 ) and lumbar prominence (0 mm and 50mm). There were 2 x 2 possible factor-level combinations in this experimental design. Each subject participated in each experimental session twice. The sessions lasted for 1-hr. The root mean square (RMS) variation of the EMG was used to assess the stress imposed on the low back musculature. The dependent variable was the change in RMS (RMS) over time. By definition, the RMS value becomes more positive as low back muscle ac
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From Alexander Decker
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Pub. on March 4th 2012
Pages: 5
Views: 0
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Mathematical Theory and Modeling www.
iiste.
org
ISSN 2224-5804 (Paper) ISSN 2225-0522 (Online)
Vol.
2, No.
3, 2012
15
Behavioural Analysis of a Complex Manufacturing System
Having Queue in the Maintenance Section
Surabhi Sengar*
S.
B.
Singh
Department of Mathematics, Statistics and Computer Science, G.
B.
Pant University of...
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Mathematical Theory and Modeling www. iiste. org ISSN 2224-5804 (Paper) ISSN 2225-0522 (Online) Vol. 2, No. 3, 2012 15 Behavioural Analysis of a Complex Manufacturing System Having Queue in the Maintenance Section Surabhi Sengar* S. B. Singh Department of Mathematics, Statistics and Computer Science, G. B. Pant University of Agriculture and Technology, Pantnagar (India) * E-mail of the corresponding author: sursengar@gmail. com Abstract In this paper reliability characteristic of a complex manufacturing system incorporating queue in service is studied. The considered system consists of three units namely A, B and C connected in series. Unit A consists of a main unit a1 and an active redundant unit a2, unit B consists of a main unit b1 and a cold redundant unit b2 and unit C consists of two units’ c1 and c2 connected in parallel configuration. Considered system can completely fail due to failure of any of the subsystems. It is also assumed that the system can fail due to catastrop
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From Alexander Decker
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Pub. on March 4th 2012
Pages: 12
Views: 0
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